How To Enroll an American Standard® Gold Thermostat

How To Enroll an American Standard® Gold Thermostat

The American Standard Gold Thermostat (ACONT24P) features an integrated Wi-Fi setup and enrollment sequence.  In this process, WiFi and the thermostat are configured simultaneously.

Unlike other American Standard smart thermostats, which either have an on-screen display to select the network and enter the password or a "soft AP" to connect and configure the thermostat through the app, the American Standard Priority Thermostat uses Bluetooth for configuration.

 

Enable Bluetooth Discover and Pair Thermostat on the AS Air Home App Configure Wi-Fi and Enroll Enrollment Troubleshooting

 

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Enable Bluetooth

1. On the thermostat, tap the three horizontal bars in the upper-left corner (hamburger button) to open the menu.
   
2. Select Settings from the menu options.
   

3. Tap Connect; the location of this button depends on your HVAC configuration.

4. Select Bluetooth to access Bluetooth options.
    
5. Turn Bluetooth broadcasting on. We recommend selecting Temporarily On to enable Bluetooth broadcasting for 24 hours.
   

6. Grant Bluetooth permissions to the app.

   Android™	iOS®
   Turn Bluetooth on. Instructions are available here if needed.	Turn Bluetooth on.  Instructions are available here if needed.
   In the AS Air Home app, press Connect New Device. Select the Priority or Gold model from the list of device types.	In the AS Air Home app, press Connect New Device. Select the Priority or Gold model from the list of device types.
   The AS Air Home App should prompt for Bluetooth permissions. Tap Settings and grant permission to nearby devices.	The AS Air Home App should prompt for Bluetooth permissions. Click Allow to discover nearby Bluetooth devices.
   If the prompt doesn't appear and the app reports a missing Bluetooth permission, manually grant permissions.  Instructions for changing app permissions are available here, if needed.	If the prompt doesn't appear and the app reports a missing Bluetooth permission, manually grant permissions.  Instructions for changing app permissions are available here, if needed.

 

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Discover and Pair Thermostat on the AS Air Home App

1. Tap the Find button.
   

2. After a few seconds, the app will populate a list of all discoverable thermostats. Select Pair under the American Standard Gold Smart Thermostat.

   • NOTE: If multiple thermostats of the same model are available, compare the serial number on the thermostat you’re enrolling with the ones displayed in the app. To find the serial number on the thermostat screen, tap the three horizontal bars in the upper-left corner (hamburger menu), then press System → About Thermostat → Serial. In the app, select the entry that matches the serial number on the thermostat screen.
3. The app will display the chosen thermostat and prompt you to accept pairing at the thermostat.
   
4. The thermostat will display a pairing request with your mobile device name.  Select Accept to proceed.
   

 

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Configure Wi-Fi and Enroll

1. After pairing the thermostat with your phone, the thermostat will display "Connecting to Wi-Fi" while the app will display "Checking for Wi-Fi networks..."

   Mobile App	Thermostat

2. The app will then populate a list of the Wi-Fi networks found.  Select your network from the list.
   
3. Enter the network password when prompted and tap Join Network.
   
4. The app will display "Connecting to Wi-Fi..."
   

5. Once the thermostat has successfully connected to WiFi, it will display "Enrolling Thermostat." The app will display "Enrolling in AS Air Home..."

   Mobile App	Thermostat

6. The thermostat will display "Setup Complete." Select Close Window to exit to the home screen.
   
7. The app will then prompt you to opt into American Standard Diagnostics.  To allow your HVAC dealer to receive diagnostic information about your system, ensure the checkbox is selected, and press Continue to complete enrollment.
   
8. The app will display "Setup Complete" once enrollment is successful. Press Go to my Dashboard to start using the AS Air Home app with your new thermostat.
   

 

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Enrollment Troubleshooting

• If the app doesn’t discover the thermostat, or the pairing pop-up doesn’t display on the thermostat, close and relaunch the AS Air Home app.
• If the thermostat displays "Sorry, enrollment has failed," or the app displays "An enrollment error occurred" (as shown below), the thermostat is already registered. Follow the instructions found in American Standard® Gold Thermostat Already Enrolled During Registration.

Mobile App	Thermostat

• If the thermostat displays "This is taking longer than expected," or the enrollment process times out after 10 minutes, follow How to Reset User Settings on an American Standard® Gold Thermostat.  If that does not work, the thermostat may be blocked/paused on your router, especially if it was working before. Use the router's app or web interface and check for any blocked/paused devices. The thermostat may appear as something unfamiliar or like another device in the house.
  

If you have any questions or need assistance, please contact American Standard Home Customer Support via email at help@asairhome.com or call 1-877-374-0697, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.