What Happens if the Bridge is Disconnected from American Standard® Home?

 

• Locks and thermostats will operate normally even if the bridge is not connected to American Standard Home. 

• Z-Wave® Automations are stored in the bridge and will also continue to operate.

• American Standard Home will not receive any updates from your devices and you will not be able to control your devices remotely.

• If you would like an alert when your bridge disconnects, please see Setting and Managing Alerts for further assistance.

If you have any questions or need assistance, please contact American Standard Home Customer Support via email at help@asairhome.com or call 1-877-374-0697, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.