How to Reboot Your American Standard® Gold 824 or Platinum 850/1050 Thermostat

How to Reboot Your American Standard®
Gold 824 or Platinum 850/1050 Thermostat

You cannot reboot a thermostat remotely.  In order to reboot your thermostat, you must be in the same location as the device.

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   1.  
      1. MAKE SURE THAT THE HVAC SYSTEM IS IDLE BEFORE PROCEEDING!
      2. On the thermostat screen, press Menu.
         
          
      3. Select Settings.
         
          
      4. Tap Reboot.
         
          
      5. Press Yes to confirm and allow the thermostat to reboot.  The reboot process will take several minutes to complete.
         
         
          

NOTE: You can also reboot Gold 824 and Platinum 850/1050 thermostats via the circuit breaker if you are unable to use the on-screen reboot process outlined above.

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   1.  
      1. MAKE SURE THAT THE HVAC SYSTEM IS IDLE BEFORE PROCEEDING!
      2. Locate the switch for your thermostat in the breaker box.
      3. Flip the switch to the OFF position for 20-30 seconds.
      4. Return the switch to the ON position.
      5. The reboot process will take several minutes to complete.
         
          

If you have any questions or need assistance, please contact American Standard Home Customer Support via email at help@asairhome.com or call 1-877-374-0697, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.