Questions about Billing or Invoices

Questions about Billing or Invoices

Subscription charges for American Standard® Home will appear as "HVAC HOME APP" on your credit card statement.  

Unfortunately, this help center cannot provide specific information about your invoice/bill. 

For personalized assistance with billing, please call us at 1-877-374-0697.  For security reasons, we are unable to share billing information via email.

If you have any questions or need assistance, please contact American Standard Home Customer Support via email at help@asairhome.com or call 1-877-374-0697, Monday-Friday 9 AM – 8 PM ET, and Saturday 10 AM – 5 PM ET.